On Penalty Cancellations
STATEMENT FROM KEITH KNOX, TREASURER AND TAX COLLECTOR, REGARDING PENALTY CANCELLATION RELATED TO COVID-19
I understand that the public health crisis continues to be a very stressful time for everyone, and my office is committed to helping in any way we can. We have a long history of working with residents and property owners in times of emergency, including our recent wildfires. The COVID-19 crisis is no exception. Property owners affected by COVID-19 may have late penalties cancelled if they are unable to pay their property taxes by April 10, 2020.
Beginning on April 11, 2020, my office will begin accepting requests for penalty cancellation related to COVID-19 on our website. If you have specific questions regarding requests for penalty cancellations, please review these Frequently Asked Questions (FAQs)
Property owners’ affected by the COVID-19 public health crisis must complete and submit a penalty cancellation request online and include a brief statement of how the public health emergency has impacted their ability to make a timely property tax payment. Property owners unable to submit their request online must contact our office at 213-974-2111 to complete their request.
State law allows me to consider circumstances beyond a taxpayer’s control, which prevented the timely payment of property taxes and I want to be considerate of COVID-19 related circumstances impacting taxpayers. In each request for penalty cancellation, a taxpayer must make a statement detailing specifically how the COVID-19 public health emergency prevented the taxpayer from making a timely payment.
During the time it takes for my team to process each request, no additional penalties, interest, costs or fees will be imposed on the property tax installment amount due.
For each submission, the taxpayer will receive a confirmation email with a confirmation number. Please retain and include the confirmation number with any future communications. We will review each case on its individual circumstances. Should my team need additional information to support a request, we will contact the taxpayer directly via email. Please note that our team will not call unannounced and ask for sensitive personal information over the telephone. Once my team has determined the outcome of each request, my team will contact the taxpayer directly regarding payment options and timeframes to remit property tax payments. I ask for your patience regarding processing times as we work through these requests.
Thank you
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